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Customer relationship management : concept and cases

By: Rai, Alok KumarPublication details: NEW DELHI PHI LEARNING 2008Description: 247 pISBN: 9788120335387Subject(s): ManagementDDC classification: 658.812 RAI

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Book	GD Goenka University	SOM	658.812/RAI (Browse shelf (Opens below))	Available		16228

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Previous	658.812/KUM Customer relationship management : a database approach	658.812/LIV How you do what you do	658.812/NAR Managing customer relationships in service industries	658.812/RAI Customer relationship management : concept and cases	658.812/SHA Customer relationship management : modern trends and perspectives	658.812/TIM Customer service : career success through customer loyalty	658.8120954 JAU Services management : an insight into hospitality industry /	Next