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Service quality and management

By: Kunst, PaulContributor(s): Kunst, Paul Lemmink, JosPublication details: LONDON SPRINGER 1999Description: 314 pISBN: 9783824467808Subject(s): TourismDDC classification: 658.812 KUN

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Book	GD Goenka University	SOH	658.812/KUN (Browse shelf (Opens below))	Available		18294

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Previous	658.8/GRE CRM AT THE SPEED OF LIGHT	658.8/BES MARKET BASED MANAGEMENT: STRATEGIES FOR GROWING CUSTOMER VALUE AND PROFITABILITY	658.80029/LOV SERVICES MARKETING	658.812/KUN Service quality and management	658.827/AAK BUILDING STRONG BRANDS	658.827/AAK BUILDING STRONG BRANDS	658.827/AAK BUILDING STRONG BRANDS	Next

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