Services management : an insight into hospitality industry /
editors, Vinnie Jauhari, Kamlesh Misra.
- Gurgaon : Institute for International Management and Technology, c2004.
- x, 340 p. : ill. ; 25 cm.
Includes bibliographical references and index.
Excerpt of contributed articles previously published in various issues of the Journal of services research; with reference to India.
8190238108
Library of Congress -- New Delhi Overseas Office Rs750.00 ($35,00 U.S.)
2005310450
Hospitality industry--Management.--India Service industries--Management.--India