TY  - BOOK
AU  - Jauhari, Vinnie
AU  - Jauhari,Vinnie
AU  - Misra,Kamlesh
ED  - Institute for International Management and Technology (Gurgaon, India)
TI  - Services management: an insight into hospitality industry 
SN  - 8190238108
AV  - TX907.5.I4 S47 2004
U1  - 658.8120954 23
PY  - 2004///
CY  - Gurgaon
PB  - Institute for International Management and Technology
KW  - Hospitality industry
KW  - India
KW  - Management
KW  - Service industries
N1  - Includes bibliographical references and index
N2  - Excerpt of contributed articles previously published in various issues of the Journal of services research; with reference to India
ER  -