TY  - BOOK
AU  - Hoffman, K. Douglas
AU  - Bateson, John E.G.
TI  - Marketing of services
SN  - 9788131505311
U1  - 658.8 HOF 
PY  - 2006///
CY  - Australia
PB  - Cengage Learnig
KW  - Marketing
ER  -