Rai,  Alok Kumar <br/><br/>
CUSTOMER RELATIONSHIP MANAGEMENT:CONCEPTS AND CASES 

 -  PHI  2013 
 - 501 
<br/><br/><br/>English 
<br/><br/><label>ISBN: </label>9788120346956 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / RAI