Lovelock,  Christopher, Wirtz,  Jochen <br/><br/>
SERVICES MARKETING: PEOPLE TEC 

 - 6th 
 -  PEARSON  2007 
 - 637 p. 
<br/><br/><br/>English 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label> / LOV