| 000 | 00358nam a2200145Ia 4500 | ||
|---|---|---|---|
| 942 | _cBK | ||
| 020 | _a9788120335387 | ||
| 100 | _aRai, Alok Kumar | ||
| 654 | _aManagement | ||
| 245 | _aCustomer relationship management : concept and cases | ||
| 260 |
_c2008 _bPHI LEARNING _aNEW DELHI |
||
| 082 |
_bRAI _a658.812 RAI |
||
| 300 | _a247 p. | ||
| 546 | _aEnglish | ||
| 999 |
_c11315 _d11315 |
||